Measuring Care Team Structure

How does your organization measure the efficacy of the care team structure?

Hi @evanp we used a relational survey to measure “teamness” of our care teams (provider/MA supported by RN & Care Coordinator) and looked at scores between our 2 FP teams, Peds and OB teams as well as general scores for each category across the agency.
MA Survey Team-Ness.docx (19.1 KB)
Provider Survey Team-Ness.docx (20.6 KB)

h/t to @Carolyn_CCI_Coach for sharing contextual info on relational coordination (PDF file attached). When Teammates Don_t Connect 01 11 16.pdf (254.4 KB)

2 Likes

Thank you @mbuiduy, these are helpful tools!

1 Like