We have been offering sort of a mixed bag of “extended hours” appointment slots for a while now, but have struggled to do something permanent. For the clinics out there that offer extended hours, how did you make it work? Did you have to hire providers and care team staff that were willing to work outside of the traditional 8-5, M-F schedule? Did you have existing staff that were already willing? Did you utilize alternative work schedules like 9/80 or Four 10s, or were you able to make it work with a traditional 40 hour week and/or part-time staff.
Thanks for anything you are willing to share,