Using data and the care team to outreach to patients with care gaps or assigned members that have yet to establish care; examples of outreach strategies including outreach reports.
Potential topics to discuss in the Proactive Outreach category:
Providing care to patients outside of the office appointment (ie; texting reminders about tobacco quit dates, ordering prevention tests which are due but don’t require a visit)
Delivering care to patients that don’t require a face-to-face encounter
Formatting data to know who needs to come into clinic for an appointment
Linking data to information at the time of the appointment to ensure the indicated care is given.